Privacy Policy

Introduction

At BBVA Ventures, your privacy matters. We are committed to safeguarding your personal information, account details, and interactions across our platform. This Privacy Policy explains how we collect, handle, and protect information when you visit bbvaventures.com or use any BBVA Ventures services. By accessing our Website or platform, you acknowledge and agree to the practices outlined in this Policy.

Information We Collect

We collect information that you choose to provide directly, including your name, email address, account credentials, verification documentation (when required), and communications submitted through support channels. We may also process transactional and operational data related to program participation, payments, evaluations, trading activity, and account performance necessary to support our proprietary trading services. Additionally, we collect technical data such as IP address, browser type, device details, session logs, and usage analytics to enhance platform functionality, security, and user experience. Any fiat or card-based payments (if applicable) are processed securely through trusted third-party providers.

How We Use Your Information

BBVA Ventures uses collected information to operate and enhance our platform, manage accounts, support trading programs, and deliver customer assistance. We analyze platform activity to improve performance, monitor reliability, detect suspicious behavior, and optimize user experience. Where appropriate, we may send service notifications or platform updates. Marketing communications are only sent with user consent and can be opted out of at any time.

Sharing of Information

We do not sell personal information. We may share limited data only with carefully selected service providers who support platform operations — including infrastructure hosting, cybersecurity, analytics solutions, identity verification partners, compliance services, and payment processors. In rare cases, information may be disclosed to comply with legal obligations, government requests, or to protect user safety, platform integrity, or legal rights.

Cookies & Tracking

BBVA Ventures uses cookies and similar technologies to maintain secure sessions, remember preferences, enhance navigation, and analyze platform performance. Essential cookies support security and functionality, while optional analytics cookies help improve usability. You may adjust cookie preferences through your browser; however, disabling cookies may affect platform functionality.

Data Security

We apply industry-standard safeguards, including encryption, secure systems architecture, controlled access, and ongoing monitoring to help protect personal and account-related data. Although no online platform can guarantee absolute protection, we continuously evaluate and update our security measures to mitigate evolving risks.

Your Rights

Depending on your region, you may have rights to request access to your data, correct inaccurate details, request deletion, restrict certain processing, or withdraw consent where applicable. You may also opt out of marketing communications at any time. To exercise rights or submit privacy inquiries, contact us at contact@bbvaventures.com. Identity verification may be required before requests are processed for security reasons.

Children’s Privacy

BBVA Ventures is intended for adult users and is not designed for individuals below the legal age required to participate in financial or cryptocurrency services in their jurisdiction (generally 18+). We do not knowingly collect data from minors. If you believe a minor has provided information, please contact us so we may review and remove it where appropriate.

International Users

BBVA Ventures may be accessed globally. Your data may be stored or processed in jurisdictions with privacy laws different from those in your home country. Regardless of location, we aim to apply consistent standards of security and transparency in accordance with applicable regulations.

Changes to This Policy

We may update this Privacy Policy periodically to reflect platform changes, security improvements, or regulatory updates. The latest version will always appear on this page with an updated effective date. Continued use of BBVA Ventures after updates signifies acceptance of the revised Policy.

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